Our monitoring and data centers are housed in multiple locations and are fully redundant for system rollover and reliability. Moreover, our hardened Enterprise Data Centers are highly secure, with redundant power and connectivity. Even in the case of a catastrophic equipment failure, activation can still be accomplished via direct access to our secure redundant backup website. This guarantees delivery of your notification messages.
Getting started with the DeltAlert system is simple. The DeltAlert support staff will create a master administrator account. With this account, you can immediately activate an alert, create other user accounts, import existing contact databases, or begin setting up your organization's contact lists.
The DeltAlert system is highly secure to keep your information safe. Located in a 100% secure environment, the data is encrypted and backed up in real-time.
DeltAlert is able to reach thousands of people in a matter of minutes due to our relationship with top communication service providers. This enables our system to quickly and efficiently reach thousands of recipients when it matters the most.
DeltAlert is 100% web-based, requiring nothing more than an active connection to the Internet and a current web browser. You do not need to buy any special equipment, have any phone lines installed, or install any special software or applications. Our team will train your administrators on how to use the system, provide you with a detailed user guide for reference, and import your current database into the DeltAlert system. This streamlined system minimizes setup time, so that your organization can begin using the service in a matter of hours.
If your computer is down and you don’t have Internet access, messages can still be sent from any phone with proper access codes.
Yes, DeltAlert provides an optional public portal that allows citizens to update their contact information. Citizens can change their phone numbers, email addresses, and other pertinent information.
DeltAlert handles all updates and support internally. Since we are a web-based application, DeltAlert staff can deploy updates and new features without affecting the system's availability. You never have to install new software or purchase new equipment. Additionally, our support representatives are available to answer any questions that you may have about new changes.
DeltAlert has a universal import wizard that can import CSV files. Almost any system can export information in CSV format, including: relational databases, Microsoft Excel, Access, and Outlook, other personal information management (PIM) databases, as well as enterprise contact managers.
Our dedicated sales team is ready to provide you with additional information. Fully trained on how the system works in a variety of scenarios, team members can answer questions specific to your needs. Please call 866-747-9662 for more information, or email us at dasales@deltalert.com.